Wizz Air's employee (they might not even work for Wizz Air at all) are most probably fobbing you odd in order to finish the call. I would have zero expectation of your complaint leading to a refund, sorry. This is exactly what travel insurance is intended for. ื”ืชืฉืœื•ื ืขืœ ืขืกืงื” ื‘ืžื•ืงื“ ื”ื˜ืœืคื•ื ื™ ืœื ื™ื™ื’ื‘ื” ื‘ืžืงืจื” ื–ื”. ืฉื™ื ืœื‘ ื›ื™ ืื ื”ืชืฉืœื•ื ื”ืžืงื•ืจื™ ืฉืœืš ืขื‘ื•ืจ ื”ื–ืžื ืชืš ื‘ื•ืฆืข ื‘ื ืงื•ื“ื•ืช ื–ื™ื›ื•ื™ ืฉืœ WIZZ, ืชื•ื›ืœ ืœื‘ืงืฉ ื”ื—ื–ืจ ื›ืกืคื™ ืจืง ื‘ืฆื•ืจื” ืฉืœ ื ืงื•ื“ื•ืช ื”ื–ื™ื›ื•ื™ ืฉืœ WIZZ โ€“ ืœื ื ื™ืชืŸ ืœื”ืžื™ืจ ืื•ืชื• Dec 2, 2021 ยท 1. Wizz Air Flight Delay Compensation: EU Regulations. The rules in these situations are super simple. Delay must be 3+ hours long, and it must be due to the fault of Wizz Air. If youโ€™re flying to or from Europe, your flight is delayed for 3+ hours, and the delay is due to the fault of the airline, you are eligible for compensation of up to 3 years ago. Save. Hi guys! I need help. Wizzair refunded my cancelled flight to my Wizzair account. However, in the email about the cancellation, they said I will be able to request a complete refund to my bank accound or credit card account, once the money is in my Wizzair account. I do not see such an option anywhere in my wizzair account. If teh flight was cancelled, you would have the right for a refund. However, if you were able to re-book before, without they having cancelled, it can get a bit more complicated. So a lot will depend why you could "re-booking this flight for one year (2 or 3 times)". So you have three options: 1.) Flight statistics: delays and cancellations of Wizz Air. Punctuality of Wizz Air (24 hours): Total flights: 427 On-time flights: 120 Punctuality rate: about 28.10% of all flights were on time Long delays (greater than 3 hours): 3 Flight cancellations: 29 . The number of flights shown is an estimate based on internal and third-party databases. had my flight cancelled on march 27 th by wizz ,unable to get refund or book another flight think they are hoping we will use the call centre and charge us . Cannot get a refund with my credit card as there is a 1 hour wait to get through. I also get the "Booking not eligible for refund" even though it was booked direct, and wizz air cancelled after a 4 hour delay. Shocking company. Call customer service and they say they cant deal with refunds. You can also book through travel agents and at most airport sales desks. Confirmation code. After you have completed your booking, you will receive a confirmation code โ€“ this is what you need for check-in. A travel itinerary will be sent to your email address, which includes. a unique confirmation code. flight number. the date and time of travel. All services & fees. Check below the latest airport fees applicable from 1st March 2021. Please note that if you purchase any of the below listed services at the airport, you may be required to pay an additional fee to Wizz Airโ€™s handling agent beyond the service fees defined below. Information about the additional fees charged by handling UxYvUix.